Q:Will my current HSN Charge Card still work?
A:Yes. However, when you receive your new HSN Card please provide your new card number on your next HSN purchase.

Q:Has the bank offering the HSN Card changed?
A:Yes, the new bank is World Financial Capital Bank (WFCB). If you already had an HSN Charge Card you will be receiving information with your January or February billing statement. Included will be a Change in Terms document which will provide any potential changes regarding your HSN account.

Q:Do I still send my payment to the same address?
A:No, please submit your payment to the following address:
WFCB-HSN
P.O. Box 659707
San Antonio, TX 78265-9707

Q:Who do I call if I have a question about my current statement?
A:Please contact WFCB-HSN Customer Service at 1-888-724-6649.

Q:What if I have an outstanding billing issue?
A:Please contact WFCB-HSN Customer Service at 1-888-724-6649.

Q:Can I still make my payments and manage my account online?
A:Yes, click here to go directly to the account management page.

Q:When will I be receiving my new HSN Card?
A:New cards will be distributed throughout the month of March.

Q:What happens if I don’t receive my new HSN Card?
A:Please contact WFCB-HSN Customer Service at 1-888-724-6649.