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Great phones , (Tonya555a OH)12/28/2023
At first was a hard task to get both connected, daughter was on phone for an hour with customer service, but once connected the girls love them, and if she wants it's only 10$ for service once the 1500/1500/1500 runs out. I'm soo glad I caught the black Friday deal. Also they can use wifi to save on gb
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Here is what worked for me, (Deeliza NY)12/21/2023
I have had multiple tracfones and have never had a problem getting one to transfer from my old phone, until now. Once my old phone stopped working to send a call, I rebooted this new phone and nothing. Frustrated, I took the Nokia SIM card out and put it in my old phone. Then I was able to make a call. Put the sim back in the Nokia and boom, everything works fine. Other than that my only negative is the battery life seems poor.
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Fifty fifty, (eicou812 NC)12/11/2023
One of the two phones worked seamlessly, but the other would not accept account settings from Tracfone. Dealing with a phone issue like this after activating a new phone is a very unpleasant experience.Recommend buying phones individually, rather than bundled, to avoid this unpleasant situation.
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Bad Deal, (notempressed OH)06/01/2024
Purchased 2 pack, 1st phone activation took 2 weeks to finally get service on phone which was to be for my wife. That was in December 2023. Fast forward 6 months to May 2024 when I need to activate 2nd phone to continue my yearly Tracfone plan. Phone activated and accepted my current phone number almost immediately which was unusual from past experiences. But I didn't receive my additional airtime, minutes, texts, or data. After hours with CSR no help but to say sorry I have to purchase time.
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Defective phone, (CHICKEE MD)12/25/2023
I spent 12 hours with over 15 differerent trac phone 'so called' technicians and not one of them knew how to get the phone to make a call. The worst part is they did not tell me the truth. "System error" was messsage. Each one kept saying they had to set the sim card toward the tower. I figured out the phone was defective from manufacturer. I want to send trac phone an invoice for my time spent on Christmas Eve. Sending back...
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Zero out of Two Worked, (Penny635 PA)12/11/2023
Tried to transfer my Tracfone account to one phone. It did not work. I had no phone service. Tried to get it corrected through Tracfone chat but they could not fix the problem. One needs a working phone to correct the problem. Activated the second phone to try and have a working phone. It would not work either. Twice I was disconnected by Tracfone after being transferred to a "corporate manager." Will be returning these.